Contact Voodoo Casino

If you need help with your Voodoo Casino account or have a question about our services, contact our support team at support@voodoocasino.best. We aim to make it straightforward to get assistance with common account, payment and gaming-related queries.

Voodoo Casino operates under licences issued by the Malta Gaming Authority (MGA/B2C/325/2016) and the UK Gambling Commission, alongside regulatory approval from authorities in Estonia and Sweden.

How to get in touch

For assistance by email, write to support@voodoocasino.best. Please use the email address connected to your account where possible, so the support team can identify your request more efficiently. Do not include your password, full payment card details or other sensitive security information in your message.

To help us understand and resolve your request faster, include your account email or username, a short description of the issue and screenshots if relevant. If the matter concerns a particular transaction, game or error message, add the relevant date and any useful reference information.

Account access, profile and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and applicable conditions
Technical problems, error messages or website issues
Responsible gambling requests, including help with account restrictions or taking a break

Support will generally respond as soon as practical and usually within 24 hours, although response times can vary depending on the nature and complexity of the request. Please avoid sending multiple messages about the same issue, as this may make it harder to track your enquiry. If your question includes personal information, provide only what is necessary for support to assist you.